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City of Jackson launches pothole response following winter storm

City Debuts AI-Driven Detection Technology and Expanded Repair Crews to Restore Streets

 

Jackson, Tenn. – Following the impact of Winter Storm Fern, the City of Jackson has launched a coordinated, citywide pothole recovery initiative. Deployment began early Friday morning as weather conditions stabilized, signaling a transition from emergency storm response to infrastructure restoration.

 

To address the street damage caused by recent extreme freeze-thaw cycles, the City has mobilized multiple repair crews alongside local contractors. These teams are deployed across all four city districts, utilizing both cold-mix and pre-bagged asphalt repair materials to ensure immediate and effective road stabilization.

 

High-Tech Detection: The Samsara AI Pilot – In a significant technological leap, the City is also announcing the pilot of Samsara’s GPS G-Force AI detection system. This innovative technology allows any vehicle equipped with Samsara hardware—including both city-owned vehicles and participating private fleets—to automatically detect and log pothole locations.

 

The system works by measuring the G-force impact experienced when a vehicle detects a pothole. Once these vehicles enter the City’s digital geofence, the data is transmitted in real-time to a centralized dashboard. This allows City leadership to pinpoint problem areas with surgical precision and prioritize repairs based on the severity and frequency of impacts.

 

A Call for Citizen Collaboration – While technology provides a new edge, the City continues to lean on the “eyes on the street” provided by our residents. Citizens are encouraged to report road damage through two primary channels:

 

  • Mobile App: Download and use the Jackson, TN – Connect app for instant reporting.
  • Telephone: Dial 311 to speak directly with a professional at the 311 Call Center.

 

By combining the hard work of our crews and contractors with cutting-edge AI technology and the vigilance of our residents, we can restore Jackson’s streets faster and more safely. This is a team effort to get our infrastructure back to the standard our community expects.

 

(PHOTO: Old Humboldt Road east of 45 Bypass)

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